HotelFor groups of 4

Mandarin Oriental Palace, Luzern

Haldenstrasse 10, 6006, Luzern, Switzerland Show on map

About this property

Spacious Accommodations: Mandarin Oriental Palace, Luzern in Luzern offers 5-star comfort with coffee machines, safes, and lake views. Each room includes a work desk. Rooms measure 25 to 70 m².

Relaxing Facilities: Guests enjoy a spa, a sauna, a garden, and a sun terrace. Free WiFi is available throughout the property. Additional amenities include parking, air conditioning, an airport shuttle, and a lift.

Dining Experience: The restaurant serves dinner. The bar serves drinks through the day. Room service is available.

Convenient Location: The property is in Luzern.

Guest Satisfaction: Highly rated for its welcoming staff and beautiful views.

Guests rate the location 10 across 361 guest reviews.

Room and facility details from the supplier's own record, guest scores from its review summary.

building

Most popular facilities

  • Bar
  • Spa/wellness center
  • Fitness facilities
  • Terrace
  • Parking
  • WiFi available
  • Luggage storage
  • Facilities for disabled guests
  • Fire extinguishers
Mandarin Oriental Palace, Luzern, Luzern, photograph 2 of 77
Hotel
Sleeps the whole group
Rooms

Choose your room

3 nights · 9 Oct → 12 Oct · 4 adults

Asking the property for its rooms…

Guests

What guests say

9.5 Exceptional 361 reviews
Cleanliness9.38
Service9.35
Location10
Room Quality9.84
Amenities9.87
Value for Money8.83

Guests who stayed here loved

Peter United States · couple · 11 December 2025 10
Was a beautiful hotel with amazing staff that exceeded all our expectations.
keitha222 2 January 2026 10
We had a fantastic stay at the MO Palace. Everything about the stay was excellent, our room, the entire staff - concierge, front-desk, restaurant, housekeeping, everyone was terrific. We will return
mindyjg United States · 3 January 2026 10
PURE PERFECTION in Lucerne. Walkable to everywhere. Easy and free bus tickets. Hotel was gorgeous. Meals were perfection. Hospitality was THE BEST. We loved every single thing about this hotel.
Sorapratch Thailand · 6 January 2026 9
We were in Switzerland for 14 days and stayed in 4 five star hotels. Mandarin gave us the best experience among those. Certainly recommend.
Where you will be

LuzernProperty surroundings

Haldenstrasse 10, 6006, Luzern, Switzerland

Great for your stay

  • Bar
  • Spa/wellness center
  • Fitness facilities
  • Terrace
  • Parking
  • WiFi available
  • Luggage storage
  • Facilities for disabled guests
  • Fire extinguishers

Food and drink

  • Bar
  • Restaurant
  • Food delivered to guest room
  • Room service
  • Wine/champagne

Pool, spa and wellness

  • Spa/wellness center
  • Sauna
  • Steam room

Activities

  • Fitness facilities
  • Fitness center

Outdoors and beach

  • Terrace
  • Garden
  • Outdoor furniture
  • Sun terrace

Parking and transport

  • Parking
  • Shuttle service
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Airport drop off
  • Airport pick up
  • Parking garage
  • Electric vehicle charging station
  • Valet parking

Internet

  • WiFi available
  • Paid WiFi
Show all 60 facilities

Front desk and services

  • Luggage storage
  • 24-hour front desk
  • Cashless payment available
  • Invoice provided
  • Daily housekeeping
  • Concierge service
  • Laundry
  • Fax/photocopying
  • Contactless check-in/check-out
  • Express check-in/check-out
  • Ironing service
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Dry cleaning
  • Currency exchange
  • Lockers

Accessibility

  • Facilities for disabled guests
  • Accessible parking

Safety and security

  • Fire extinguishers
  • Smoke alarms
  • First aid kit available
  • Safety deposit box
  • 24-hour security
  • Security alarm
  • Key card access

General

  • Non-smoking rooms
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift / Elevator
  • Designated smoking area
  • Allergy-free room
  • Pet bowls
  • Pet basket

House rules

What the property asks of its guests.

Policies

Check-in
From 3 PM to 12 AM
Check-out
Until 12 PM

Pets

Pets
Pets are not allowed
Check-in
From 3 PM to 12 AM
Check-out
Until 12 PM
Pets
Pets are not allowed

The fine print

Details the property wants you to read before you book.

When booking more than 5 rooms, different policies and additional supplements may apply.

Show the full fine print

A deposit may be required at the property.

Found it cheaper?

Found the same booking cheaper somewhere else? Tell us before you book and we will look.

Tell us before you book and send us the other offer. If it meets the conditions below we email you a link with the lower price on it. If it does not, we say so.

We use your address to answer this one request, and for nothing else. Privacy.

  • It has to be the same property, the same room type and the same dates, publicly bookable when we look.
  • Member prices, loyalty rates and coupon codes are somebody else's discount, not a price we can see.
  • Ask before you book. There is nothing to claim back afterwards, because we promise nothing in advance.

Questions about Mandarin Oriental Palace, Luzern

Answered from what the property itself publishes.

Where is Mandarin Oriental Palace, Luzern?

Mandarin Oriental Palace, Luzern is a hotel in Luzern, Switzerland.

What time is check-in and check-out at Mandarin Oriental Palace, Luzern?

Check-in at Mandarin Oriental Palace, Luzern is from 3 PM and check-out is by 12 PM, as the property lists them.

Does Mandarin Oriental Palace, Luzern allow pets?

No. Mandarin Oriental Palace, Luzern lists itself as not accepting pets. Ask the property before you book if it matters.

What kind of rooms does Mandarin Oriental Palace, Luzern have?

Mandarin Oriental Palace, Luzern lists 18 room types, among them Superior Lake View Room with Balcony, Accessible - Superior Room and Lake View Suite with Balcony.

Is there parking at Mandarin Oriental Palace, Luzern?

Yes. Mandarin Oriental Palace, Luzern lists parking. Whether it costs anything is not in the data, so ask the property.

Is there a restaurant at Mandarin Oriental Palace, Luzern?

Yes. Mandarin Oriental Palace, Luzern lists: Restaurant. The data does not name them, so the property's own website is the place to look.

How do guests rate Mandarin Oriental Palace, Luzern?

Mandarin Oriental Palace, Luzern scores 9.5 out of 10 across 361 guest reviews. The score is our booking partner's, not ours, and we have never collected a review.

What counts as a group stay here?

A group stay means one room, apartment or house that sleeps your whole group in one booking.

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